Wald 582 Rear Folding Basket Black or Silver

£65.99

Folding rear basket, space-saving and available in black or silver.

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Description

The Wald 582 is a versatile folding rear basket that combines practicality and style. It can fold flat when not in use, making it easy to store. Available in black or silver, this basket is ideal for cyclists who need extra storage space.

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Returns Policy

At PedalCraft, we strive to ensure that you are completely satisfied with your purchase. If you’re not happy with your item, we’re here to provide a smooth and straightforward return process. Please review the details of our return policy below.

Eligibility for Returns

Items must be returned within 30 days of the delivery date to qualify for a refund or exchange. All products must be unused, unassembled, and in their original packaging. For hygiene reasons, helmets, clothing, and other wearable items can only be returned if they are unworn and have all original tags attached.

Return Process

To initiate a return, please contact our customer service team at sales@pedalcraft.co.uk or call 020 4525 1292. You will receive detailed return instructions.

Customers are responsible for the return shipping costs unless the item is defective or we shipped the wrong product. We do not offer pre-paid return labels. Once your return is processed, you will receive a confirmation and a refund will be issued within 10 business days.

Refunds

Refunds will be issued to your original payment method once we receive and inspect your returned item. The refund will be processed within 10 business days. Please note that shipping fees are non-refundable unless the return is due to a defect or an error on our part.

Exchanges

We accept exchanges for items that are in new and unused condition within 30 days of delivery. If you need a different size, color, or product, please contact us to arrange the exchange. Customers are responsible for the return shipping costs associated with the original item, but there is no additional charge for shipping the exchanged item back to you.

Damaged or Defective Items

If your order arrives damaged or defective, please get in touch with us immediately. Send us photos of the damage, and we will arrange for a replacement or issue a full refund, including all shipping costs.

Return Shipping Address

All returns should be shipped to the following address:

PedalCraft
125 Ber Street
Norwich
NR1 3EY
United Kingdom

Need Help?

If you have any questions about our return policy or need assistance with a return or exchange, please contact us at:

Email: sales@pedalcraft.co.uk
Phone: 020 4525 1292

By purchasing from PedalCraft, you agree to the terms of this return policy. We appreciate your business and look forward to helping you find the perfect bike gear!

Shipping Policy

At PedalCraft, we provide reliable and straightforward delivery services for all your cycling needs. We offer delivery to customers’ addresses within the UK mainland at a flat rate of £3.49. All orders are dispatched via Royal Mail unless otherwise agreed.

Orders received before 5:00 pm GMT (London) on business days (Monday to Friday) will be processed and dispatched within 1-2 business days. Orders placed after the cut-off time or on weekends will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking details. Standard delivery takes 3-5 business days after dispatch, and the total estimated delivery time, including handling, is 4-7 business days.

Payments & Security

We accept the following payment methods for your convenience:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • Apple Pay
  • Google Pay

Currency

All transactions are processed in GBP (£).

Payment Processing

Payments will be processed securely through our payment gateway provider. You will receive a confirmation email once your payment has been successfully processed.

Payment Security

We prioritise your security. All payment transactions are encrypted using SSL technology, ensuring your personal and financial information is protected.

Order Confirmation

Upon successful payment, you will receive an order confirmation email containing details of your purchase, including:

  • Order number
  • Item(s) purchased
  • Total amount paid
  • Estimated delivery date

Pre-Authorisation

For credit or debit card payments, we may preauthorise your payment to confirm funds availability. This may result in a temporary hold on your funds.

Refunds and Cancellations

We comply with UK consumer laws regarding refunds and returns. If you wish to cancel or return your order, please refer to our Returns Policy for detailed information. Refunds will be processed back to the original payment method within 10 days of the return approval.

Payment Disputes

If you encounter any issues with your payment or wish to dispute a transaction, please contact our customer service team promptly. We are committed to resolving any payment-related concerns swiftly.

Compliance with Regulations

Our payment practices comply with the UK’s Consumer Rights Act and the Payment Services Regulations.

Updates to This Policy

We may update this Payments Policy from time to time. Changes will be reflected on our website, and you are encouraged to review this policy periodically.

Contact Information

For questions regarding our payments policy, please contact us at:

Email: sales@pedalcraft.co.uk
Phone: 020 4525 1292